Privacy Policy
WhatsApp Tech Provider ยท Last updated: September 1, 2026
This Privacy Policy explains how WhatsApp Tech Provider ("we", "us", or "our") collects, uses,
stores, and protects information when you use our WhatsApp Business solution platform (the "Service").
1. Information We Collect
We may collect the following categories of information:
- Account information: name, email address, and password when you register or sign in.
- WhatsApp Business connection data: WhatsApp Business Account ID (WABA ID), phone number ID, business ID, display phone number, and access tokens obtained through Meta Embedded Signup.
- Business content you provide: contacts (name and phone number), message templates, custom message content, and message delivery records.
- Technical and usage information: IP address, browser type, device information, session data, and logs related to your use of the Service.
- Information from third parties: data received from Meta platforms when you connect your WhatsApp Business account or send messages through the WhatsApp Business API.
2. How We Use Information
We use collected information to:
- Provide, operate, and maintain the Service.
- Authenticate users and manage accounts.
- Connect and manage WhatsApp Business accounts on your behalf.
- Create, submit, and manage WhatsApp message templates.
- Send WhatsApp messages to contacts you select.
- Improve security, troubleshoot issues, and prevent abuse.
- Comply with legal obligations and enforce our terms.
3. Sharing of Information
We do not sell your personal information. We may share information:
- With Meta / WhatsApp to provide messaging and WhatsApp Business API functionality.
- With service providers that help us host, secure, or operate the Service.
- When required by law, regulation, legal process, or governmental request.
- To protect the rights, safety, and security of our users, the Service, or the public.
4. Data Retention
We retain information for as long as your account is active or as needed to provide the Service,
comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion
of your data as described below.
5. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect information.
Access tokens and other sensitive credentials are stored using encryption where supported.
No method of transmission or storage is completely secure.
6. Your Choices and Data Deletion
You may:
- Access and update certain account information through the Service.
- Disconnect or change your connected WhatsApp Business account from within the application.
- Request deletion of your account and associated personal data.
To request access, correction, or deletion of your data, contact us at
xerarc.technologies@gmail.com.
We will review and respond to valid requests within a reasonable timeframe, subject to applicable law.
7. Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect
personal information from children.
8. International Data Transfers
Your information may be processed in countries other than your own, including where our servers
or service providers operate. By using the Service, you consent to such transfers as permitted by law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted at this URL
with a revised "Last updated" date. Continued use of the Service after changes become effective
constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, contact:
WhatsApp Tech Provider
Email: xerarc.technologies@gmail.com